Trust & Safety Administrative Assistant

Position Summary:

Essential Duties and Responsibilities:

• Data Entry: Accurately input and update data into spreadsheets, databases, or enterprise software. Ensure that data is entered without errors and follow company guidelines.
• Administrative Support: Perform general office tasks such as answering phone calls, scheduling meetings, filing, and managing correspondence.
• Task Prioritization: Manage time effectively and prioritize tasks to meet deadlines, while maintaining high-quality data input and administrative support.
• Access customer databases, identify and obtain the required data and enter this data into our internal records production system.
• The ability to review legal documents (i.e. Subpoenas or warrants) and the ability to ensure all data is transcribed into the internal system accurately and in a timely fashion.
• Prepare mailings.
• Additional tasks may be added depending on customer activities, Law Enforcement requests and related needs.

• Completes other duties as assigned

Qualifications:

• Completed Bachelor’s degree 
• Must be able to perform each essential duty satisfactorily. 
• This position requires individuals be 18 years of age, a U.S. Citizen, and ability to pass a background check and drug screening. 
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) or similar software.
• Experience with data entry, database management, and office administrative tasks.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Good communication skills, both verbal and written.