Why You Want To Work Here:
This is a great opportunity for someone looking for a stable career position that would allow for autonomy and increased responsibility over time. We care about our members, and you will be able to interact with them daily and be the face of the organization. The Professional Development Associate provides administrative support to our team and services our members with remarkable customer service.
Responsibilities of the Professional Development Associate:
- Develops a thorough knowledge and understanding of our membership
- Data management in the association CRM including data entry, reporting, and other duties
- Provides general administrative support for the department, such as managing list serves, committee lists, coordination of billing and invoices, preparing and sending letters, etc.
- Researches and responds to member requests
- Assist with events, webinars, and conferences
- General member support / customer service including answering questions, requests, and concerns
- Compile and submit education sessions and attendance records to provider organizations for participant educational credits
- Order all publications as necessary to maintain an appropriate supply is always available.
- Manage new products and maintain sales and inventory reports
Qualifications of the Professional Development Associate:
- One to two years of practical experience in an administrative or coordinator level position
- Demonstrated customer service skills
- Ability to follow instructions and work independently to carry out assigned duties
- Ability to work in a remote environment
- Experience in Microsoft Office applications including Microsoft Word, PowerPoint, Excel, and Access
- Previous CRM (Salesforce) experience, a plus
- Excellent verbal and written communication skills
- Shows initiative and excellent attention to detail
- Ability for light travel to conferences and meetings
Washington, DC (Remote)
$50-55k + Benefits
Full-Time Opportunity
$50-55k + Benefits
Full-Time Opportunity
